Effective Date: 9/3/2024
Furniconcepts Middle East Furniture Trading LLC and ZtoA Furniconcepts India Private Limited (collectively referred to as "Furniconcepts", "we", "our", or "us") are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment information.
- Order Information: Details about your purchases, including product selections, payment method, and delivery preferences.
- Website Usage Information: Information about your interactions with our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders: To process and fulfill your orders, including sending you order confirmations, tracking information, and delivery updates.
- Customer Support: To respond to your inquiries and provide support for our products and services.
- Marketing Communications: To send you promotional emails or newsletters if you have opted in to receive such communications.
- Improving Our Services: To analyze website usage and customer feedback to enhance our products and services.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information when required by law or to protect our legal rights.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also object to the processing of your data in certain circumstances. To exercise these rights, please contact us using the details provided below.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
UAE Office:
Furniconcepts Middle East Furniture Trading LLC
Al Wasl Building - Office 208, Rawdat - Sheikh Zayed Rd - Business Bay - Dubai
Phone: +971 50 378 2215
Email: [email protected]
India Office:
ZtoA Furniconcepts India Private Limited
581, Anna Salai, T.Nagar East, Teynampet West, Chennai, Tamil Nadu, India - 600006
Phone: +91 93636 07900
Email: [email protected]
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
