Delivery Policy

Order Processing and Payment

At ZTOA Furniconcepts India Private Limited, we are committed to ensuring a smooth and timely delivery process. Once your payment is successfully received, we will begin processing your order. Please note that delivery times may vary based on the type and quantity of products ordered.

Delivery Timeframes

• Product Type: Some items may require additional time for customization or manufacturing.
• Order Quantity: Large or bulk orders may take longer to process and deliver.

General Delivery Estimates

• Standard Products: Typically delivered within 5-10 business days after payment confirmation.
• Customized Products: Require additional processing time, with delivery estimated within 10-20 business days after payment confirmation.
• Bulk Orders: Delivery times for bulk purchases will be communicated on a case-by-case basis upon order confirmation.

Delivery Areas

We deliver to various locations within India. If you are located outside our standard delivery areas, please contact our customer support team to discuss alternative delivery arrangements.

Delivery Charges

Delivery charges are calculated based on the size, weight, and destination of your order.

Tracking Your Order

Once your order is dispatched, we will provide you with tracking details so you can monitor the status of your delivery. Regular updates will be sent until your order reaches the specified address.

Receiving Your Order

Upon delivery, please inspect the items carefully. If you notice any discrepancies or issues with the delivered products, notify our delivery personnel immediately or contact our customer service team within 24 hours of receiving your order.

Contact Information

If you have any questions or concerns regarding your delivery, please contact us at:

📧 Email: [email protected]

📞 Phone: +91 93636 07900

🌐 Website: https://furniconcepts.com/indiashop/